Claims Adjusters Explained

Company Claims Adjusters

Company Claims Adjusters, as the name implies, are employed directly by an insurance company.  They typically have a lot of authority to make decisions on behalf of the insurance company.  Almost universally, insurance companies require their adjusters to complete an “estimate” of damages. (This is like the fox designing the hen house). In some cases, a company adjuster will have a contractor that is part of the company’s “vendor program” involved in writing the estimate. (This is like the fox’s friend helping to design the hen house).  Contractors participating in a company’s vendor program agree to complete repair work based on an insurance company adjuster’s established scope of work for pricing fixed by the insurance company.   Vendor programs are designed to save insurance companies money. It should be obvious that these programs include perverse incentives that are contrary to the interest of policyholders.  Coast does not participate in any vendor programs for this reason.  Coast analyzes the minute details of every loss in order to produce a proper scope of work, and uses correct and reality-based pricing to produce accurate estimates.

Independent Adjusters

Independent Adjusters are not the same as insurance company adjusters. Claims handling is essentially subcontracted to Independent Adjusters.  They operate under their own adjusting licenses issued by the State of California, and generally work for many different insurance companies.  The biggest difference between a company adjuster and an independent adjuster is that the independent adjuster does not usually have any authority to bind the insurance company to any action or position.  The independent adjuster reports findings and suggestions to the insurance company and then proceeds according to directions received from the company.  This typically means things move slower when an independent is involved.  On the positive side, independent adjusters tend to be very experienced, and we find them easier to deal with than most company adjusters.  Like company adjusters, they are expected to safeguard the interests of the insurance company.

Public Adjusters

A Public Insurance Adjuster is a person who, for compensation, acts on behalf of or aids in any manner, an insured in negotiating for or effecting the settlement of a claim or claims for loss or damage under any policy of insurance covering real or personal property or any person who advertises, solicits business, or holds himself or herself out to the public as an adjuster of those claims and any person who, for compensation, investigates, for those losses on behalf of any public insurance adjuster.

Public Adjusters License Information

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At Coast Construction, we offer complete damage repair services to help get your home or business back to normal as quickly as possible after a fire or other disaster.

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